North Star Spirits Members Club Terms & Conditions
Last updated: 6 November 2026
We want the North Star Spirits Members Club to be simple, rewarding and fun. These terms explain how the Club works and what you can expect from us as a member.
By joining the North Star Spirits Members Club, you agree to these Terms & Conditions.
1. Membership
The North Star Spirits Members Club is free to join.
Membership is intended for individual customers and is personal to you. You must be of legal drinking age in your country of residence to join the Club and access any alcohol-related offers or benefits.
There is no minimum purchase requirement and you can leave the Club at any time.
2. Member benefits
Club members may receive benefits including:
- early news and priority access to new releases;
- access to exclusive or limited-edition member bottlings;
- member-only discounts, promotions and special offers;
- invitations or access to selected tastings and events;
- access to the Caskman game and leaderboard; and
- a birthday gift or birthday offer.
We want to keep the Club interesting, so the benefits available may change from time to time. Some benefits may only be available for a limited period, in limited quantities, in particular territories, or subject to additional conditions which will be explained with the relevant offer.
Membership does not guarantee that every benefit will be available to every member at all times.
3. New releases and exclusive bottlings
Where members receive advance notice or priority access to a product, this gives you an opportunity to purchase before, or at the same time as, a wider release as specified in the relevant offer.
It does not guarantee that a product will remain available. Limited releases and exclusive bottlings may sell out, and where quantities are limited we may restrict the number available to each member.
We may change release dates, product specifications or availability where reasonably necessary.
4. Member discounts and offers
Member discounts and promotional offers may have their own eligibility criteria, validity periods, minimum spends, product exclusions or other reasonable conditions.
Unless we say otherwise, offers cannot be exchanged for cash or combined with another discount or promotional code.
We may amend, withdraw or replace an offer where reasonably necessary, including where stock is unavailable, an error has occurred or circumstances outside our reasonable control prevent us from providing it as originally described.
5. Tastings and events
Member tastings and other events may have limited capacity and may therefore be offered on a first-come, first-served, invitation or ballot basis.
Dates, venues, hosts and event content may occasionally need to change. If we have to change or cancel an event, we will take reasonable steps to let affected members know.
An invitation to, or membership of, the Club does not guarantee a place at any particular event.
6. Birthday gifts
We love an excuse to celebrate another trip around the sun.
Where you have provided your date of birth and meet the relevant eligibility requirements, we aim to provide members with a birthday gift, reward or special offer each year.
The nature and value of the birthday benefit may vary from year to year, and may be subject to availability, location, delivery restrictions and other reasonable conditions.
We will make an effort to ensure your gift arrives in a timely manner, however we can not guarantee in every case that your gift will arrive precisely on your birthday itself.
A birthday benefit has no cash alternative and cannot normally be transferred to another person.
If for any reason a birthday benefit is unavailable, we may substitute it with another benefit which we consider reasonably appropriate.
7. Caskman and the leaderboard
Members may be given access to our Caskman game and associated leaderboard.
Caskman is provided for entertainment and friendly competition. We may reset or amend the leaderboard, change the game or its scoring system, suspend access or withdraw the game if reasonably necessary.
We may remove scores or suspend access where we reasonably believe there has been cheating, manipulation, misuse or other activity which undermines the fairness or proper operation of the game.
Unless we expressly state otherwise for a particular competition, a position on the leaderboard does not entitle you to a prize or reward.
8. Keeping your membership details up to date
It is your responsibility to provide accurate membership information and keep your details, including your email address and date of birth, up to date.
We cannot guarantee that you will receive a particular communication, invitation or benefit where the information held on your membership is incomplete or incorrect or where, for example, an email is blocked or directed to a spam folder.
9. Changes to the Club
The Members Club is a free benefit provided by North Star Spirits.
From time to time we may add, remove or change Club benefits, eligibility requirements or the way the Club operates. We may also suspend or close the Club if reasonably necessary.
Where a change is significant and affects existing members, we will take reasonable steps to communicate it in advance where practicable.
Changes will not affect any rights you have already acquired under a purchase or other separate contract with us.
10. Fair use
We want the Club to be enjoyable and fair for everyone.
We may suspend or cancel an individual's membership if we reasonably believe the Club, its discounts, offers, games or other benefits are being misused, used fraudulently or used in a way which adversely affects other members or North Star Spirits.
11. If something doesn't go to plan
We will always aim to provide Club benefits as described, but occasionally something may change or may not be available because of stock limitations, technical problems, supplier issues, event changes or other circumstances beyond our reasonable control.
If that happens, we may offer a reasonable alternative, rearrange the benefit or withdraw it where appropriate.
As the Club is free to join, Club benefits do not have a cash value unless we specifically state otherwise. Nothing in these Terms & Conditions excludes or limits any rights you have which cannot legally be excluded or limited, including your statutory consumer rights.
12. Leaving the Club
You can leave the Members Club at any time by following the unsubscribe or account options provided, or by contacting us.
We may end a membership where these Terms & Conditions have been seriously or repeatedly breached, or where we reasonably believe membership has been obtained or used fraudulently.
Leaving the Club does not affect any separate orders you have already placed with us.
13. Personal information and communications
We use your personal information in connection with your membership in accordance with our Privacy Policy.
You can manage your marketing preferences or unsubscribe from marketing communications at any time. Leaving a marketing mailing list may affect our ability to tell you about some Club offers or benefits, but it will not affect your statutory rights.
14. Our responsibility to you
Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful for us to do so.
Subject to this, North Star Spirits will not be responsible for losses caused by circumstances outside our reasonable control, or for losses that were not reasonably foreseeable when you joined the Club or used a particular Club benefit.
These Terms & Conditions relate specifically to your free Club membership and do not replace any separate terms which apply when you purchase goods or services from us.
15. Questions or complaints
If something hasn't gone as expected, please contact us and give us the opportunity to put things right.
You can contact us at membersclub@northstarspirits.com
We will consider any concern fairly and, where appropriate, may offer a replacement benefit or another reasonable solution.
16. Changes to these terms
We may update these Terms & Conditions from time to time to reflect changes to the Club, our business or applicable legal requirements.
The latest version will be published on our website with the date it was last updated.